Specifications

Product Show

Produce Process

About us
Rs Jewelry Company Is Specialized In Manufacturing All Kinds Of Hot Selling Jewelrys.We Have 10 Years Of Foreign Trade Orders Experience.Except Our Own Research And Developing Brand,It's Also Available to Design And Product Accord Customers' Requirement And Styles.

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 1)Q: Is it possible to place a customized order?

    A: Yes, Your exclusive designs will be welcome to our factory. We can confidently make mould according to your picture, your minds and real sample to. Then we will make our sample for you checking. Once all information confirmed, that can make a mass production for your customized order.  

2)Q: What is material of your jewelry ? Will they do harm for kid health?

A: Our products had approved  ISO9000 OHSAS18000 ISO14000, had been distributed to 203 countries and regions.

3)Q: How is your quality control?

    A: We have a professional QC team with the strong sense of responsibility. We maintain tight control over production from raw materials to finished products. 
Every working procedure is monitored by our specialists  to ensure the high quality of our products.
The quality of all material is inspected by National Commodity Inspection Bureau. The semi-products must pass the inspection procedure made by our own QC staff. The final products must to be inspected by our own QC staff before shipment.

4)Q: What should i do if the goods i received have problem?

    A: Generally each order need to be processed with many steps by several departments until arrive at you, such as orders-processing department, finance department, assign department, buyer department, inspecting department, logistics department etc. We are trying our best to control all of the department to make a good job to make sure our customers can receive the goods with satisfaction.

    But sometimes mistake might happen due to some staffer's careless or transort problem, we are always trying our best to improve our managment and service, as well as other aspects. If you receive the goods that has problem, please contact us immediately.

5)Q: What’s your MOQ? Is it possible to order less than your MOQ?

    A:1. From our all item, MOQ is 12pcs/design/material tpye, not for the mix design/material, Except for some precious metal design.

       2. Most of the items need to meet our MOQ, by which we can arrage the production directly. If you only want to order small quantity as sample, we also would like to offer you on the condition of they are in stock, or send the similar tems for reference.

6)Q: What are the lead time, shipping period, shippmet for order?

    A: 1. Most products are in stock,we can ship out for you at once after you confirm the order.The customize order,since order confirmed, it will take 15-25 days to produce the item normally. 

        2. 3-15 working days by express, 7-10 working days by air, 30 days by Sea.

        3. By Express (Such as DHL,UPS,FEDEX,TNT,EMS)

            By Air (you need told us your location Airport)

            By Sea(you need told us your location Shipping Port               

7)Q: What’s the payment terms?

    A:1. 100% by T/T, Western Union, Escrow,Paypal (For stock item)

       2. 30% deposit by T/T, Western Union, Escrow,Paypal, balance paid before shipping (For custom-made item) 

8)Q: What should i note know for first cooperation?

    A: Once you receive the packages, please check with the below points for attention:  

1. Package Checking: Please confirm if the quantity of arrival packages is same as the shipment bill write and the integrality of the packages, do not sign for if there is any problem;
2. Goods Checking:Please check the goods once you receive them, referring to packing list in each carton;
3. Valid time for Complaint: Please make sure to submit your complaint within 7 days after you receive the goods, if exceed 7 days we are unable to deal with the problem for you. 

In order to save time for a quick solution, please advise us what the detail problem is and advise us the detail quantity, also clear pictures of all the imperfect items once time. Sorry for the inconvenience of you collecting these necessary information: 

1. Quality Problems: If the goods you received have quality problem, please kindly advise us details including the exact quantity which unqualified and close-up pictures to show the problem points. 
2. Color Differences: If the items you received are in wrong color, please send us clear picture for our checking and advise us the quantity at the same time.
3. Received Wrongly-sent items: If you receive wrong goods, it will be appreciated if you can send us close-up pictures by below forms: 
All received ones together with our original packing label. 
Several pieces list separately for closer inspection. 
Then we will check the problem, and confirm the best solution with you.
4. Quantity Problem: If you receive the quantity less than what you ordered, please advise us the specific quantity you received by close-up pictures with scale (the weight of single piece and total weight of this item), so that we can check further upon the weight information.
5. Size Problem: If the goods you received is in wrong size, please send us   pictures of the items together with calipers or ruler to show the size you received.
6. Packing Problem: If the goods are not packed based on your requirements, please advise us the item number you refered together with a picture for our checking.
7. Broken Goods: If the goods arrived in broken status, please check and confirm the quantity, then send us close-up pictures for checking. We can refund you accordingly once confirm.
8. Missing: If you did not receive an item or some items, please kindly check if they are lost in the corner of the If the items you received are in wrong color, please send us clear picture for our checking and advise us the quantity at the same time. 
box, or mix up with other items, or mis-pack in the wrong boxes; if all no, please kindly advise us the total weight you received and show the pictures of the packing list.

9）How to Contact Us?

Please Find Contact Information From The Top Of Our Store.